Cautions concerning counterfeit lithium-ion battery packs and chargers

1-Apr-2010
Abstract
We are aware that there are some batteries available in the market place which fraudulently display the Canon logo and other trademarks, even though they have not been designed, produced, nor licensed by Canon. Counterfeit versions of Canon lithium-ion battery packs and battery chargers, which the counterfeiters intend to be used with Canon digital cameras and Canon video camcorders, are also in circulation on various internet auction sites.

To Owners of the EOS 5D Mark II Digital SLR Camera

19-Mar-2010
Abstract
A malfunction was confirmed in the Version 2.0.3 firmware, which enhanced the video functions of the EOS 5D Mark II digital SLR camera, in which the manual sound recording level was changed, making it impossible to record sound in certain modes. Because of this, we are releasing new firmware (Version 2.0.4) that incorporates countermeasures for this issue.

To Owners of the EOS 5D Mark II Digital SLR Camera

18-Mar-2010
Abstract
We have found that there are some issues on the Firmware Update Version 2.0.3 for Canon EOS 5D Mark II Digital SLR camera. We are working on a new firmware update to address these phenomena, which will be available soon.

To Owners of the EOS 5D Mark II Digital SLR Camera

2-Mar-2010
Abstract
We are preparing a firmware update that enhances the movie function of the EOS 5D Mark II digital SLR camera. This update will be announced on the Web in mid-March 2010.

To Canon Digital Camera and Digital Camcorder Customers

17-Feb-2010
Abstract
We made an announcement in October 2006 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. As the service period for some of these models has now ended, kindly note that we will no longer provide such free repair services for the below affected models after the indicated date.

To Owners of the EOS-1D Mark IV Digital SLR Camera

28-Jan-2010
Abstract
As a result of further enhancement, Canon has released a firmware update for the EOS-1D Mark IV digital SLR camera that further enhances the AF tracking performance.

To Owners of the EOS-1D Mark IV Digital SLR Camera

22-Jan-2010
Abstract
As a result of further enhancement, Canon is working to release a firmware update for the EOS-1D Mark IV digital SLR camera. This firmware update further enhances the AF tracking performance and is scheduled to be available for download from the Web starting from late January.

To Users of the EOS 7D Digital SLR Camera

5-Nov-2009
Abstract
We have confirmed that in certain camera settings and shooting conditions, the phenomenon described below may occur in images captured by the EOS 7D Digital SLR camera.

Canon iEPP (Easy-PhotoPrint for iPhone)

30-Oct-2009
Abstract
Canon Easy-PhotoPrint for iPhone (Canon iEPP) is a free application*, provide users the ideal printing solution. With Canon iEPP, users can print photos easily on a compatible PIXMA photo printer from iPhone / iPod touch via a local wireless network (Wi-Fi).

To Users of the EOS 7D Digital SLR Camera

27-Oct-2009
Abstract
We have confirmed that in certain camera settings and shooting conditions, the phenomenon described below may occur in images captured by the EOS 7D Digital SLR camera.

To Canon Digital Camera and Digital Camcorder Customers

22-Oct-2009
Abstract
We made an announcement in October 2006 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. However, the service period for below affected products has now ended, kindly note that we will no longer provide such free repair services for the Affected Products below after March 31, 2010.

Drivers support in Microsoft Windows 7 / Windows Vista

14-Oct-2009
Abstract
Microsoft's operating system, Windows 7, is less hardware intensive while include features such as streamlined user interface and support for new content types and better device management.Microsoft's operating system, Windows Vista, include features such as new user interface and an integrated desktop search system to better manage digital content.

To Owners of the EOS 1000D Digital SLR Camera

13-Oct-2009
Abstract
Firmware Version 1.0.6, released for the EOS 1000D digital SLR camera on October 13, 2009, addresses the following phenomena that affect some of these cameras. Users are asked to update their cameras with this firmware to prevent the occurrence of these phenomena.

XH G1/XH A1 and XH G1S/XH A1S: Crack of Grip Belt Cover problem

2-Oct-2009
Abstract
We have discovered that if certain XH G1/XH A1 and XH G1S/XH A1S professional camcorders are repeatedly held by the grip belt for long periods of time during shooting, there is a possibility that the grip belt cover that attaches the grip belt may crack.Accordingly, we would like to convey the details and our service policy concerning this phenomenon.

Driver support in Mac OS X

10-Sep-2009
Abstract
The Mac OS X features renowned for its simplicity, its reliability, and its ease of use.