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Canon Professional Services (Video) is dedicated to Canon professional videographers, providing equipment support and information on the latest Canon video products. The specialized and sophisticated service will definitely make your work more flexible and manageable.

 

Located at 17/F, 26 Nathan Road, Tsim Sha Tsui, the Canon Pro Solution Hub (CPSH) is an one-stop total digital imaging solution centre for CPS (Video) members. CPSH fulfills their needs, facilitating the videography workflow with professional video studio, various equipment and software. The on-site Professional Service Representatives will fully address the difficulties on professional videography workflow that CPS (Video) members may encounter and share their experiences and insights. CPSH also provides video equipment and video studio rental service to all CPS (Video) members.

 
  Exclusive offers* to Canon Professional Services (Video) members in HK:
 
  • Priority maintenance and repair service at CPS Express Service Counter, which is located at 11/F, 26 Nathan Road, Tsim Sha Tsui
  • 25% off on maintenance and repair service of registered professional video camcorders1
  • Emergency loan of equipment when yours is lost, stolen or broken2
  • Technical support and services provided by professionally trained Canon staff
  • Special discount on Canon professional video camcorders and free trials before purchases3
  • Technical support hotlines answered by Professional Service Representatives
  • Invitations to previews and functions organized by Canon
*This offers are valid in Hong Kong and Macau regions only
 
  How do I qualify for the membership of Canon Professional Services (Video) Scheme in HK?
To be a CPS (Video) member, applicant must:
 
  1. be a full time professional videographer, and possess at least one Canon professional video camcorder (XL-series, XH-series or XM-series)
  2. provide relevant documents for certification
    • Photocopy of full set Purchase Record Card / Warranty Card / International Warranty Card of the registered professional video camcorder officially issued by Canon Hongkong Co., Ltd.
    • Business Card with title
    • Photocopy of employment confirmation letter issued by your employer.
    • Photocopy of Business Registration Certificate if you run your business
    • Your portfolio for reference
  3. be a Hong Kong or Macau resident and work within the districts
  How to apply for a CPS (Video) membership?
 

Fill in and sign the CPS (Video) application form. Bring or mail with the required documents to Canon Pro Solution Hub, 17/F, 26 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong. (Please state on the envelope "Application for CPS (Video) membership.").

CPS (Video) membership lasts two years and is restricted by the terms and conditions stated on the CPS (Video) application form. Canon Hongkong Co., Ltd. reserves the right to change the terms and conditions without prior notice.

This membership is valid in Hong Kong and Macau regions only.

 
 

Remarks:
1 Maintenance and repair discount are not applicable to parallel imported video products. Customer must present the Purchase Record Card / Warranty Card and International Warranty Card officially issued by Canon Hongkong Co., Ltd.
2 Availability of the video equipment may vary and each item can be borrowed for up to three days. A borrowing fee may be charged and borrowers must follow the terms and conditions stated on the CPS (Video) application form. Registration is required for borrowing if the professional video camcorder under repair is not sold by Canon Hongkong Co., Ltd.
3 The longest trial period for equipment is seven days, and each item can only be tried twice at most.

 
 

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