Canon EF Lens Autumn Travel Promotion Terms & Conditions

Redemption Details

  1. Customers must purchase EF 16-35mm f/2.8L II USM, EF 70-200mm f/2.8L IS II USM, EF 70-200mm f/4L IS USM, or EF 100mm f/2.8L Macro IS USM (“Selected EF Lenses”) during the period 1 September 2013 to 30 November 2013*.
  2. Customers must complete the online warranty registration of the Selected EF Lens(es) within 14 days of the purchasing date. (Latest online warranty registration of the selected EF lens(es) will be on 15 December 2013 11:59pm*). Canon Hongkong Co., Ltd. reserves the right to refuse delivery of the Hong Thai Travel Voucher in the event of any delayed registration.
  3. Each customer per each model of the “Selected EF Lens” is entitled to one ‘Hong Thai Travel’ travel voucher (value HK$1,000) only (“the Travel Voucher”).
  4. After successful registration of the Selected EF Lenses, a redemption letter will be issued within three working days via email (“Redemption Email“). Customers are required to present all of the following documents for gift-redemption on or before 31 December 2013 at the Canon Image2 or Canon Macau Business Imaging Solutions Center:
    (1) The registered selected EF lenses OR the packaging box(es) of the registered selected EF lenses with the original barcodes intact and attached;
    (2) The original Purchase Record Cards of the corresponding products;
    (3) The original invoices issued by the selected dealers^; and
    (4) A printed copy of the Redemption Email.
    Gift redemption will not be made if any of the required documents cannot be provided for verification purposes or the information on the documents provided shows any discrepancy with the online warranty registration.
  5. Canon Hongkong Co., Ltd will not be liable for any loss resulting from incorrect data input during the online warranty registration or from email or internet transmission error.
  6. The original Purchase Record Card and original invoices will be stamped and returned to the customers to indicate that the redemption has been completed. Customers are required to sign the printed copy of the Redemption Email and hand it to our staff to complete the full redemption process.
  7. If a customer cannot collect the gifts in person, he/she may authorize a representative to collect it/them on his/her behalf. In order to process gift redemption, the authorized representative is required to present a printed copy of the Redemption Email, the package boxes of the corresponding products with the original barcodes intact and still attached, the original Purchase Record Cards of the corresponding products, the original invoices issued by the selected dealers^, an authorization letter with the customer's signature, a copy of the customer's Hong Kong Identity Card and the representative's identification document. Gift redemption will not be processed if any of the required documents is not provided.
  8. Please call Canon Customer Service Hotline on (852) 3191 2333 for enquiries or assistance during online product warranty registration.
  9. Travel Voucher redemption locations:

    Hong Kong:
    Canon Image2 (Showroom) Address and Opening Hours
    20/F., iSQUARE, 63 Nathan Road, Tsim Sha Tsui, Kowloon
    Monday to Sunday 11:00am - 7:00pm (Closed on Public Holidays)

    Macau:
    Canon Macau Business Imaging Solutions Center Address and Opening Hours
    Unit 1502-1503, 15/F, AIA Tower, Nos 251A-301, Avenida Comercial De Macau
    Monday to Friday 8:30am - 12:30pm
                                   1:30pm - 5:30pm
    Saturday               8:30am - 12:30pm (Closed on Sundays & Public Holidays)

    Customer Service Hotline: (852) 3191 2333
    Hotline Operation Hour
    Monday to Friday 9:00am - 5:00pm
    Saturday               9:00am - 12:30pm

Use of the ‘Hong Thai Travel’ Travel Voucher and Important Notice

  1. Travel Voucher is valid until 28 Feb 2014 for booking departures on or before 30 June 2014. Expired Travel Vouchers are invalid and may not be used. The offers shall lapse immediately upon cessation of business of the participating merchant. Redeemed gift vouchers may not be returned, amended, cancelled or exchanged for cash or other products.
  2. Only the original of the Travel Voucher with both the original official stamps of Hong Thai Travel Services Ltd. and Canon Hongkong Co., Ltd will be considered valid.
  3. Only applicable to Long Haul, South East Asia and China Long Haul tours, hotel and air-ticket packages, and cruise products of Hong Thai Travel that depart from Hong Kong (except tours with tour code ending with “S”; packages with product code end with “MZN”; and products booked under special agreement).
  4. Bookings may not be made on behalf of infants.
  5. Any disputes regarding the relevant travel products and services (including non-qualifying package tours or customers being unable to locate a suitable package tour) shall be resolved by the customers and product or service providers themselves. Canon Hong Kong Co., Ltd shall not bear any responsibility for resolving any such disputes or for resolving any disputes for any parties or third parties. If the tour is unable to depart, the voucher will be returned for booking other applicable products as stated above.
  6. The use of the Travel Voucher is subject to the terms and conditions of Hong Thai Travel.
  7. Canon Hong Kong Co., Ltd shall not bear any responsibility for damaged, lost or stolen Travel Vouchers nor for reprinting or exchanging the said Travel Vouchers.
  8. The Travel Voucher is applicable only to package tours which depart from Hong Kong.
  9. Invalid if defaced, damaged or expired.
  10. Each person may only use one voucher for each transaction. The voucher may only be used for one transaction only and must be presented before payment.
  11. All travel products or services shall be provided or sold by the merchant to the customers. All responsibility for the products or services and other legal responsibilities shall be borne by the participating merchants. Canon Hong Kong Co., Ltd is not responsible for, nor does it provide any guarantee, regarding the quality of any product or service. Hong Thai Travel reserves the right to alter the terms and conditions of this voucher and has final decision on all matters concerning the use of this voucher.

Relevant redemption information and other terms and conditions

  1. This offer is applicable only to the purchase of brand-new Selected EF Lenses at selected dealers in Hong Kong and Macau^. This offer is not applicable to "Parallel Imports".
  2. Personal data (if any) provided by customers will only be used for the purposes of notification, audit, record and verification of identity for this promotion. Canon Hong Kong Co., Ltd will treat the personal data provided by customers in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, laws of Hong Kong) and with our privacy policy in force from time to time. Customers may refer to our current privacy policy at: http://www.canon.com.hk/en/corporate/main/privacy_policy.jspx
  3. This offer may not be used in conjunction with any other promotion.
  4. Gifts are delivered on a first-come, first-served basis, and will be available while stock lasts.
  5. Canon Hongkong Co., Ltd reserves the absolute right to amend or cancel the promotional offer and all related arrangements without prior notice.
  6. In case of any dispute, Canon Hongkong Co., Ltd reserves the right of final decision.
  7. Travel Vouchers are valid until 28 February 2014
  8. If there is any inconsistency or ambiguity between the English version and the Chinese version of these Terms and Conditions, the Chinese version shall prevail.

*All dates and times are Hong Kong times and are dependent on the time of receipt on the server of Canon Hongkong Co., Ltd's website.
^Selected dealers include (in no particular order):
Hong Kong:A & A AUDIO & VIDEO CENTER LTD./AEON/AV LIFE/BROADWAY/CAM2/CHUNG PUI PHOTO SUPPLIES/CHUNG YUEN ELECTRICAL CO LTD/CIRCLE DIGITAL/CITY SUPER/CMK/Citylink/COXELL/DC CAREER CO./DC POWER CAMERA CO./DC WAVE CAMERA SHOP/DELON PHOTO & HI-FI CENTRE LTD./Denkiya/DIGITAL CITY (MK) CAMERA CO./DOLLAR PHOTO SERVICE/DSC/ECHO PHOTO & AUDIO LIMITED/FORTRESS/GOOD WORLD PHOTO SUPPLIES LTD/HING LEE CAMERA CO./HONG KONG SUNING/JOHNNY'S PHOTO & VIDEO SUPPLY LTD./KINEFOTO LTD/KOWLOON PHOTO SERVICE/L& H PHOTOLLECTION/LIFE DIGITAL/LIFE ELECTRIC/LOG-ON/MAN SHING PHOTO SUPPLIES CO.LTD/MIRAMA CAMERA & HI-FI CO. LTD./MYER PHOTO & AUDIO CO. LTD/NUANCE-WATSON/PCCW/PHOTO SCIENTIFIC/PRO SOURCE TRADING INT'L CO./Phoenix Digital/SHOP@DCFEVER/SOGO HONG KONG/STANDARD AUDIO & PHOTO SUPPLIES LTD/TIN CHEUNG CAMERA CO. /UNIVERSAL AUDIO & VIDEO CENTRE/WILLIAM S PHOTO SUPPLY/WILSON COMMUNICATIONS/WING SHING PHOTO SUPPLIES CO.LTD/ZHAO XIANG GUAN CAMERA WORKSHOP STUDIO EQUIPMENT LIMITED/CANON IMAGE2
Macau:FORTRESS/FOTO MAXIM'S/FOTO NICE/FOTO PRINCESSA/IMAGE DIGITAL/NEW YAOHAN/KOIO CyberLand