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Product Notice

A small number of the EOS 700D Digital SLR Camera with EF-S 18-135mm f/3.5-5.6 IS STM Lens Kit Sets were incorrectly packed with EF-S 18-135mm f/3.5-5.6 IS Lenses
2014-FEB-27

Posted on: 27 February 2014

 

A small number of the EOS 700D Digital SLR Camera with EF-S 18-135mm f/3.5-5.6 IS STM Lens Kit Sets were incorrectly packed with EF-S 18-135mm f/3.5-5.6 IS Lenses.

Affected Customer: Purchase in 2014 Feb.

We offer our most sincere apologies to affected customers.

Please note that a small number of the EOS 700D Digital SLR Camera with EF-S 18-135mm f/3.5-5.6 IS STM Lens Kit Sets were incorrectly packed with EF-S 18-135mm f/3.5-5.6 IS Lenses. As shown below, the product model number printed on the purchase record card is different from that the product model number printed on the product (the word “STM” is missing). If you have such product, please contact our Customer Service Hotline for free replacement service.

K301R 

   K301R

You can use the serial number to check whether the product is affected by the procedures below.
1) Enter the serial number of the lens in the text box below and press the “Submit” button.
2) One of the following three messages will appear:
."Your product is NOT affected" -> Your lens is not affected by this incident.
."Your product is affected" -> Your lens is affected by this incident, please contact us.
."Invalid Number" -> You entered an invalid serial number, please check your serial number and reenter.

Lens serial number


K301R 

   K301R

For questions about this matter, please contact our Customer Service Hotline.

 
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