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Product Notice

To Users of Canon PIXMA MG4170/ MG4270/ MG5370/ MG5470/ MG6270/ MG6370/ MG8270/ MX527/ MX897/ MX727 and MX927 Printers
2015-MAR-11


To Users of Canon PIXMA MG4170/ MG4270/ MG5370/ MG5470/ MG6270/ MG6370/ MG8270/ MX527/ MX897/ MX727 and MX927 Printers

Thank you for your continued use of Canon PIXMA All-in-One Printers and “Picasa™ Web Album Direct Print” function.

Situation

We regret to announce that due to the changes in the specifications of Picasa™ web albums by Google, it will not be possible for the above listed users to use“Picasa™ Web Album Direct Print” function after April 20th, 2015 (PIXMA MX727 / MX927 users can continue to use the function after firmware update). We are sorry for the inconvenience caused.

Affected Function

“Picasa™ Web Album Direct Print” function

Affected Products

PIXMA MG4170/ MG4270/ MG5370/ MG5470/ MG6270/ MG6370/ MG8270/ MX527/ MX897/ MX727 and MX927 printers

Market Support

We have developed a new firmware for users of PIXMA MX727 / MX927 to address the issue above. Please connect your printer to internet and update the firmware with the built-in firmware upgrade function to continue use of “Picasa™ Web Album Direct Print” function. If the firmware is not updated, this function will not be available after April 20th, 2015.

Print function after firmware update will be changed as below:

 

From Your Own

From Others

Public album

Yes

Yes ⇒ No

Private album

Yes

No

Contact Information for Inquiries

For any inquiries regarding this matter, please contact our customer service hotline.

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