Self-Printing Services
Terms and Conditions
- Terms and Conditions of Canon’s R Dollar Program and the defined terms therein shall apply insofar as applicable.
- Participants shall attend Canon Image Square and present the one-off and non-transferable valid Redemption Coupon contained in redemption confirmation email issued by Canon to enjoy the self-printing services (“Service”) for participants’ personal and non-commercial benefits.
- Redemption Coupon is valid for one (1) month from date of issuance. Expired Redemption Coupon will not be accepted.
- Service will only be applicable to the sizes and number of sheet(s) as specified in the Redemption Coupon.
- Quality of printing depends on the files provided by participants (“Files”). No image resizing or editing, post production or photo retouching will be provided by Canon. Canon shall not be responsible for any defect in the quality of printing or anything beyond Canon’s reasonable control.
- Canon reserves the right to refuse to provide any Service if the Files fail to meet the specified printing requirement or if participants fail to comply with any terms and conditions.
- For details on printing requirements, please refer to below:
- File resolution: 24 Megapixel (A1 & A2), 15 Megapixel (A3+), 9 Megapixel (A4)
- File format: JPG, Tiff, CR2, CR3
- File storage tool: USB drive
- Participants are strongly recommended to make reservation in accordance with instructions in the redemption confirmation email before attending Canon Image Square for the Service, especially for printing involving more than ten (10) sheets in A3+ size. Reservation shall be deemed successfully made only when participants receive timeslot reservation confirmation from Canon. Participants with reservation will enjoy priority over walk-in customers.
- Participants with reservation shall attend Canon Image Square on time for reserved timeslot. Reservations are held for a maximum of five (5) minutes from the reservation timeslot commencement time. Should participants need to change or cancel reservation, please contact Canon in accordance with instructions in the redemption confirmation email at least one (1) business day before the reserved timeslot. For cancellation in less than one (1) business day before the reserved timeslot or no show, Canon reserves the right to forfeit the relevant Redemption Coupon.
- Canon reserves the right to suspend or terminate Service or modify options of photo paper at any time subject to the availability of timeslot and printing materials/consumables. In relation to participants with reservation, Canon will use reasonable endeavours to inform such participants and make further arrangements.
- Availability of walk-in service shall be subject to the availability of timeslot and printing materials/consumables.
- Printouts’ collection time will depend on the number of and complexity of Files. Participants shall reserve sufficient time for printing processing. Canon makes no warranty on completing the printing within the reserved timeslot and shall not be responsible for any delay in collection time.
- Printing materials/consumables provided in relation to the Service are only for onsite printing purpose at designated area of Canon Image Square. For any purchase of printing materials/consumables, please consult Canon staff for details.
- Participant warrants that he/she will not provide any files, materials or information (“Participants’ Materials”) which:
- is or is in Canon’s opinion (or is likely to be reasonably perceived) as misleading, inaccurate, defamatory, illegal, obscene, threatening, deceptive, abusive, profane or offensive;
- is in breach of any copyright or other intellectual property rights, or damaging to data, software or the performance of Canon’s computer system, or adversely affects the performance or availability of Service;
- is in breach of any person's rights (including but not limited to, copyrights and confidentiality);
- contains a virus, cancelbot, Trojan horse, worm or other harmful components;
- is in breach of any applicable laws or regulations; or
- contains any unauthorised advertising, promotion or solicitation.
- Participants irrevocably agrees to fully indemnify and hold Canon harmless at all times from and against any and all liabilities, claims, damages, losses and expenses arising from and in relation to any Participants’ Materials. Canon disclaims any and all liabilities arising from or in connection with Participants’ Materials.
- Participants irrevocably agrees to fully indemnify and hold Canon harmless at all times from and against any and all liabilities, claims, damages, losses and expenses arising from and in relation to the use or operation of the printing equipment by the participants, or from participants' breach of any of these terms and conditions, or violation of any applicable laws or regulations or rights of any third party.
- For any further enquiries, please contact 3191 2333.
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