Service Standard
Our achievement
Technical Helpdesk Support Service responds in 2 hours
99%
Onsite Support Service Provision
in 2 hours
80%
in 4 hours
95%
Solution Support on
Critical issue responds in 4 hours
100%
Non-critical issue responds in next business day
100%
Toner Consumables Delivery
in next business day
98%
We strive for continuous improvement & innovation, we target to deliver the BEST service to you.