To Owners of Canon Inkjet Printer

20-May-2009
Abstract
Canon has received reports of a small number of Canon inkjet printers emitting smoke. In some cases, the print head and some adjacent components showed the effects of heat.

To Users of the EOS-1D Mark III and EOS-1Ds Mark III Digital SLR Cameras

15-May-2009
Abstract
We have discovered that images taken by some EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras may exhibit ring-shaped spots.

PowerShot G10: Lines Appear in Captured Images

23-Apr-2009
Abstract
We have discovered that in rare instances, lines may appear in images captured by some units of the PowerShot G10 digital camera. Accordingly, we would like to convey the details and our service policy concerning this phenomenon.

AF Accuracy Adjustment Problem

3-Mar-2009
Abstract
We have learned that some EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras have a problem in the accuracy of the AF (auto focusing) feature. Accordingly, we would like to provide information about the details of this issue and how it can be resolved.

Abnormal Mirror Operation (Err 99)

3-Mar-2009
Abstract
We have discovered that abnormal mirror operation occurs in some EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras. Accordingly, we would like to provide information about the details of this issue and how it can be resolved.

To Users of the Corel Application Disc(Ver1.0) CD-ROM Bundled with the HR 10 Camcorder

25-Feb-2009
Abstract
We would like to provide information about the Guide Menu software on the Corel Application Disc(Ver1.0) CD-ROM bundled with the HR 10 camcorder.

HG10 Zoom Lever Problem

12-Feb-2009
Abstract
We have discovered that the zoom lever of some HG10 digital video cameras is faulty, which may affect normal zoom lever operation.

EOS 5D Main Mirror Detachment

3-Feb-2009
Abstract
We have discovered that, in rare instances, the main mirror of some EOS 5D Digital SLR cameras may detach due to deterioration in the strength of the adhesive. Accordingly, we would like to convey the details and our service policy concerning this phenomenon.

To Owners of the EOS 5D Mark II Digital SLR Camera

15-Jan-2009
Abstract
We have learned that some users of the Canon EOS 5D Mark II digital SLR camera have identified two types of image quality phenomena that appear under certain shooting conditions.
1. "Black dot" phenomenon (the right side of point light sources becomes black)
2. Vertical banding noise

To Owners of the IXUS 960IS Digital Camera

13-Jan-2009
Abstract
Please be advised that a screw inside some Canon IXUS 960IS cameras may loosen and fall out due to vibration that is generated while carrying or using the camera.