To Owners of the EOS-1D Mark IV Digital SLR Camera

28-Jan-2010
Abstract
As a result of further enhancement, Canon has released a firmware update for the EOS-1D Mark IV digital SLR camera that further enhances the AF tracking performance.

To Owners of the EOS-1D Mark IV Digital SLR Camera

22-Jan-2010
Abstract
As a result of further enhancement, Canon is working to release a firmware update for the EOS-1D Mark IV digital SLR camera. This firmware update further enhances the AF tracking performance and is scheduled to be available for download from the Web starting from late January.

To Users of the EOS 7D Digital SLR Camera

5-Nov-2009
Abstract
We have confirmed that in certain camera settings and shooting conditions, the phenomenon described below may occur in images captured by the EOS 7D Digital SLR camera.

Canon iEPP (Easy-PhotoPrint for iPhone)

30-Oct-2009
Abstract
Canon Easy-PhotoPrint for iPhone (Canon iEPP) is a free application*, provide users the ideal printing solution. With Canon iEPP, users can print photos easily on a compatible PIXMA photo printer from iPhone / iPod touch via a local wireless network (Wi-Fi).

To Users of the EOS 7D Digital SLR Camera

27-Oct-2009
Abstract
We have confirmed that in certain camera settings and shooting conditions, the phenomenon described below may occur in images captured by the EOS 7D Digital SLR camera.

To Canon Digital Camera and Digital Camcorder Customers

22-Oct-2009
Abstract
We made an announcement in October 2006 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. However, the service period for below affected products has now ended, kindly note that we will no longer provide such free repair services for the Affected Products below after March 31, 2010.

Drivers support in Microsoft Windows 7 / Windows Vista

14-Oct-2009
Abstract
Microsoft's operating system, Windows 7, is less hardware intensive while include features such as streamlined user interface and support for new content types and better device management.Microsoft's operating system, Windows Vista, include features such as new user interface and an integrated desktop search system to better manage digital content.

To Owners of the EOS 1000D Digital SLR Camera

13-Oct-2009
Abstract
Firmware Version 1.0.6, released for the EOS 1000D digital SLR camera on October 13, 2009, addresses the following phenomena that affect some of these cameras. Users are asked to update their cameras with this firmware to prevent the occurrence of these phenomena.

XH G1/XH A1 and XH G1S/XH A1S: Crack of Grip Belt Cover problem

2-Oct-2009
Abstract
We have discovered that if certain XH G1/XH A1 and XH G1S/XH A1S professional camcorders are repeatedly held by the grip belt for long periods of time during shooting, there is a possibility that the grip belt cover that attaches the grip belt may crack.Accordingly, we would like to convey the details and our service policy concerning this phenomenon.

Driver support in Mac OS X

10-Sep-2009
Abstract
The Mac OS X features renowned for its simplicity, its reliability, and its ease of use.

To Owners of Canon Inkjet Printer

20-May-2009
Abstract
Canon has received reports of a small number of Canon inkjet printers emitting smoke. In some cases, the print head and some adjacent components showed the effects of heat.

To Users of the EOS-1D Mark III and EOS-1Ds Mark III Digital SLR Cameras

15-May-2009
Abstract
We have discovered that images taken by some EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras may exhibit ring-shaped spots.

PowerShot G10: Lines Appear in Captured Images

23-Apr-2009
Abstract
We have discovered that in rare instances, lines may appear in images captured by some units of the PowerShot G10 digital camera. Accordingly, we would like to convey the details and our service policy concerning this phenomenon.

AF Accuracy Adjustment Problem

3-Mar-2009
Abstract
We have learned that some EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras have a problem in the accuracy of the AF (auto focusing) feature. Accordingly, we would like to provide information about the details of this issue and how it can be resolved.

Abnormal Mirror Operation (Err 99)

3-Mar-2009
Abstract
We have discovered that abnormal mirror operation occurs in some EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras. Accordingly, we would like to provide information about the details of this issue and how it can be resolved.

To Users of the Corel Application Disc(Ver1.0) CD-ROM Bundled with the HR 10 Camcorder

25-Feb-2009
Abstract
We would like to provide information about the Guide Menu software on the Corel Application Disc(Ver1.0) CD-ROM bundled with the HR 10 camcorder.

HG10 Zoom Lever Problem

12-Feb-2009
Abstract
We have discovered that the zoom lever of some HG10 digital video cameras is faulty, which may affect normal zoom lever operation.