Service Centers

Hong Kong

  • Unit 2003 & 2005-2009, Level 20, Tower 1,
    Grand Century Place, 193 Prince Edward Road West,
    Mongkok, Kowloon, Hong Kong
  • Service Center: (852) 3191 2333
  • Monday to Sunday 11:00–19:00
  • Closed on Public Holidays

Mainland China

Beijing
  • Room 01-05, 16F, Block B,
    Yuecheng Center,
    Chaoyang district, Beijing.
  • Canon China Call Center: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Shanghai
  • 2F Unit E, Urban City Center,
    No.45 Nanchang Road,
    Huangpu District, Shanghai,
    P.R. China 200020
  • Canon China Call Center: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Guangzhou
  • 4F, TaiKoo Hui Tower 1,
    No.385 Tianhe Road, Tianhe District,
    Guangzhou, P.R. China
  • Canon China Call Center: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Chengdu
  • Room 09-10, 17F, Tower2 IFS, No.1,
    Section 3, Hongxing Road,
    Jinjiang District, Chengdu, Sichuan,
    P.R. China 610016
  • Canon China Call Center: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Hangzhou
  • Room 306, 3F, Block C, Dragon Century Plaza,
    No.1 Hangda Road,
    Hangzhou, Zhejiang,
    P.R. China 310007
  • Canon China Call Center: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Nanjing
  • 4th Floor, Nanjing World Trade Center,
    Jinling Hotel No. 2, Hanzhong Road,
    Nanjing, P.R. China 210005
  • Canon China Call Center: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays

India

New Delhi
  • Canon India Pvt. Ltd.
    Unit No. 214-225, 2nd Floor,
    Narain Manzil, Barakhamba Road, New Delhi
  • Service Center: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Mumbai
  • Canon India Pvt. Ltd.
    502, 5th Floor 194, Natraj By Rustomjee,
    Junction of Andheri Kurla Road and
    Western Express Highway,
    Andheri East, Mumbai
  • Service Center: 18001803366
  • Monday to Saturday 10:30-19:00
  • Closed on Sunday and Public Holidays
Kolkata
  • Canon India Pvt. Ltd.
    3A, 1st Floor, Shakespeare Sarani,
    Kolkata
  • Service Center: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Bangalore
  • Canon India Pvt. Ltd.
    3rd Floor, Salarpuria Windsor,
    No. 3, Ulsoor Road, Bangalore,
    Karnataka, 560042
  • Service Center: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Chennai
  • Canon India Pvt. Ltd.
    No.144/145 3rd Floor,
    Kodambakkam High Road,
    MaalaVika Center, Nungambakkam,
    Chennai-6000034
  • Service Center: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Cochin
  • Canon India Pvt. Ltd.
    3rd Floor, Imperial Trade Centre,
    Mahatma Gandhi Road, Kerala
    Cochin 682035
  • Service Center: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays

Indonesia

Jakarta
  • Canon Care Center
    Ruko Grand Boutique Blok B No. 3-4,
    Jl. Mangga Dua Raya, Jakarta Utara 14430
  • Service Center: (021) 29226000
  • Monday to Friday 08:00-17:00
    Saturday 09:00-14:00
  • Closed on Sunday and Public Holidays

Malaysia

Kuala Lumpur
  • Canon Customer Care Center
    No. 6-2-01,
    Tower 6, UOA Business Park, Jalan
    Pengaturcara U1/51A, Seksyen U1,
    40150 Shah Alam, Selangor Darul Ehsan
  • Service Center: 1800-88-2000
  • Monday to Friday 08:30-17:30
  • Closed at 17:15 every 2nd Friday of each month
  • Closed on Saturday, Sunday and Public Holidays
Penang
  • Canon Penang Branch
    No. 46, Anson Road,
    10400 Pulau Pinang
  • Service Center: 604-2383 838
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays

Australia

Sydney
  • Canon Australia
    Building A, The Park Estate, 5 Talavera Road,
    Macquarie Park NSW 2113
  • Phone: 612-98052332
  • Email: cameraservice@canon.com.au
  • Office Hours: 08:30-17:00
Melbourne
  • Canon Australia
    Building 1，195 Wellington Rd,
    Clayton VIC 3168
  • Phone: 612-98052332
  • Email: cameraservice@canon.com.au
  • Office Hours: 08:30-17:00

New Zealand

Auckland
  • Canon New Zealand
    28 The Warehouse Way, Akoranga Business Park,
    Northcote, Auckland 0740
  • Phone: 0800-222-666
  • Email: helpdesk@canon.co.nz
  • Office Hours: 08:30-17:00

Philippines

Quezon City
  • Upper Ground Floor
    ETON Cyberpod Corinthian
    Ortigas Avenue corner EDSA, Quezon City
  • Service Center: (632) 8884–9000
  • Monday to Saturday 10:00-19:00
  • Closed on Sunday and Public Holidays
La Union
  • Ed Fabro Building, Pagdalagan
    Norte, San Fernando, La Union
    (near DZNL radio station)
  • Service Center: (072) 242-4587
  • Monday to Friday 08:30–17:30
  • Closed on Saturday, Sunday and Public Holidays
Makati City
  • 3rd Floor, Southpark Plaza, Lot 8,
    Block 4, Phase 1, Santiago St.,
    Paseo De Magallanes Commercial Center,
    Brgy. Magallanes, Makati City
  • Service Center: (632) 884-9000
  • Monday to Saturday 08:30–17:30
  • Closed on Sunday and Public Holidays
Cebu
  • Unit 15, The Gallery, Golam Drive,
    Juan Luna Avenue, Mabolo, Cebu
  • Service Center: (632) 884-9000
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays
Davao
  • D'Leonor hotel,
    J.P.Laurel Avenue
    Davao City, Davao del Sur
  • Service Center: (632) 884-9000
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays
Taguig
  • Ground Floor, Commerce and Industry Plaza (CIP) Bldg,
    Campus Avenue corner Park Avenue, McKinley Hill,
    Brgy. Pinagsama, Fort Bonifacio, Taguig City
  • Service Center: (632) 884-9000
  • Monday to Friday 08:00-18:00
  • Closed on Saturday, Sunday and Public Holidays
Legaspi
  • Benny Imperial St,
    Alternate Road, Albay Legaspi City
  • Service Center: (052) 480-5090
    (052) 480-6331
    (052) 481-2341
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays
Pampanga
  • G/F Unit 4 Northwalk Complex,
    Gapan-Olongapo Road, San Fernando City,
    Pampanga
  • Service Center: (045) 961-8734
    (045) 961-8727
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays

Singapore

  • Canon Customer Care Center
    1 Fusionpolis Place
    #02-20 Galaxis (West Lobby)
    Singapore 138522
  • Service Center: 6799 8686
  • Monday to Friday 10:00-19:00
    Saturday 10:00-14:30
  • Closed on Sunday and Public Holidays

South Korea

Seoul
  • Apkujung Canon Support Center
    664-12 2F, Shinsa-Dong,
    Kangnam-Gu, Seoul, 135-897
  • Service Center: 02-1588-8133
  • Monday to Thursday 09:00-19:00
    Friday 09:00-20:00
    Saturday 09:00-12:00
  • Closed on Sunday and Public Holidays
  • Shi-Choeng Canon Support Center
    Nam Gang Bldg. 6F, 32-2,
    Mugyo-dong, Jung-Gu, Seoul
  • Service Center: 02-1588-8133
  • Monday to Friday 09:00-19:00
    Saturday 09:00-12:00
  • Closed on every 2nd and 4th Saturday, Sunday and Public Holidays
Busan
  • Busan Support Center
    Inje Medical Center A-Dong 3F,
    486-27, Bujeon1-Dong,
    Busanjin-Gu, Busan 614-849
  • Service Center: 051-719-8200
  • Monday to Friday 09:00-19:00
    Saturday 09:00-12:00
  • Closed on every 2nd and 4th Saturday, Sunday and Public Holidays

Thailand

Bangkok
  • Head Office Service Center
    No.98 Sathorn Square Office Tower, 2nd
    floor, North Sathorn Road, Silom, Bangrak,
    Bangkok 10500
  • Service Center: 0-2344-9988
  • Monday to Friday 08:15–17:15
  • Closed on Saturday, Sunday and Public Holidays

Taiwan

Taipei
  • 19F-1, No. 100, Sec.2 Roosevelt Rd.,
    ZhongZheng Dist., Taipei,
    Taiwan
  • Service Center: 0809-022-888
  • Monday to Friday 09:30–19:30
    Saturday and Sunday 10:30–17:30
  • Closed on Public Holidays
Kaohsiung
  • Rm. B, 9F, No.2, Zhongzheng 3rd Rd.,
    Xinxing Dist., Kaohsiung City 800,
    Taiwan
  • Service Center: 0809-022-888
  • Monday to Friday 08:30–17:30
  • Closed on Saturday, Sunday and Public Holidays

Vietnam

Ho Chi Minh
  • Canon Authorized Camera Service Centre
    184 Nam Ky Khoi Nghia, Dist. 3,
    Ho Chi Minh City
  • Service Center: (84-8) 38386 666
  • Monday to Friday 08:00-12:00   13:00-17:00
    Saturday 08:00-12:00
  • Closed on Sunday and Public Holidays
Hanoi
  • Canon Authorized Camera Service Center
    130A Giang Vo Street, Ba Dinh Dist., Hanoi City
  • Service Center: (84-4) 37226 666
    (84-4) 37711 966
  • Monday to Friday 08:00-12:00
    13:00-17:00
    Saturday 08:00-12:00
  • Closed on Sunday and Public Holidays