Cautions concerning
counterfeit accessories of digital cameras and video camcorders
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| 2012-JAN-25 |
| Based on our investigations, we have confirmed that there are counterfeit Canon lithium battery packs, battery chargers, and AC adapters for Canon digital camera and Canon video camcorder products in the market. These counterfeit products have not been designed, produced, nor licensed by Canon, but they fraudulently display the Canon logo and other trademarks, and it has been reported that these products are frequently sold on various Internet auction sites. |
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To：Users of the XF305/XF300 Professional Digital Camcorders
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| 2011-DEC-15 |
| To enhance the visibility of the viewfinder on the XF305 and XF300 professional camcorders, the size of the viewfinder and its built-in loupe have been increased. Increasing the size of the viewfinder and loupe, however, has allowed sunlight to easily enter through the viewfinder, causing incident light to converge on the internal display panel inside the camcorder. In rare cases, where sunlight enters continuously for long periods, the LCD display panel may be damaged. |
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Canon EPP (Easy-PhotoPrint)
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| 2011-NOV-15 |
| Canon EPP (Canon Easy-PhotoPrint) is a free application, provide users the ideal printing solution. With Canon EPP, users can print photos and PDF files easily on a compatible PIXMA photo printer from iPhone / iPod touch / iPad and Android™ via a local wireless network (Wi-Fi). Meanwhile, users can directly scan documents and photos through PIXMA photo printer to the mobile devices without computer. |
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To Canon Digital Camera and Digital Camcorder Customers
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| 2011-AUG-11 |
| We made an announcement in October 2005 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. As the service period for some of these models has now ended, kindly note that we will no longer provide such free repair services for the below affected models after the indicated date. |
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To: Users of the HF M31, HF M32 and HF M300 Digital Camcorders
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| 2011-MAY-17 |
| We have discovered that when using the HF M31, HF M32 and HF M300 digital camcorders for shooting video, a low temperature burn may occur depending on the way the camcorder is held and how long it is held. We would like to convey the details and our service policy. |
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To: Users of the EOS 7D Digital SLR Cameras
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| 2011-APR-27 |
| We noticed that there are some rare cases in the EOS 7D digital SLR camera where movie files cannot be opened when shooting movies repeatedly with specific CF cards. Also, when shooting still images repeatedly, there are also rare cases in which errors pertaining to communication with the CF card could occur. |
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To: Users of the EOS 600D Digital SLR Cameras
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| 2011-APR-12 |
| The feature guide description of the digital zoom function that appears on the LCD monitor of the EOS 600D may need to be clarified slightly. As such, we are considering revising this description. |
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To: Users of the EOS7D, EOS 40D, EOS 50D and EOS 60D Digital SLR Cameras
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| 2011-FEB-22 |
| When using any of eight zoom lenses listed below released between 1990 and 1995 with any of the above cameras, the peripheral AF points do not function as cross-type AF points resulting in vertical and horizontal lines not being simultaneously detected. Vertical or horizontal lines can only be detected separately. |
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To: Users of the DIGITAL IXUS400 Digital Compact Cameras
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| 2011-FEB-14 |
| We made an announcement in April 2006 about our free repair services to address an issue of communication problems with CF card occur in DIGITAL IXUS 400 digital cameras. As the service period for this model has now ended, please note that we will no longer provide such free repair services for the below affected model after the indicated date. |
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To Canon Digital Camera and Digital Camcorder Customers
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| 2011-JAN-31 |
| We made an announcement in October 2005 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. As the service period for some of these models has now ended, kindly note that we will no longer provide such free repair services for the below affected models after the indicated date. |
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To Canon Digital Camera and Digital Camcorder Customers
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| 2010-AUG-25 |
| We made an announcement in October 2005 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. As the service period for some of these models has now ended, kindly note that we will no longer provide such free repair services for the below affected models after the indicated date. |
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Canon EPP (Easy-PhotoPrint)
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| 2010-JUL-14 |
| Canon EPP (Canon Easy-PhotoPrint) is a free application, provide users the ideal printing solution. With Canon EPP, users can print photos and PDF files easily on a compatible PIXMA photo printer from iPhone / iPod touch / iPad and Android™ via a local wireless network (Wi-Fi). Meanwhile, users can directly scan documents and photos through PIXMA photo printer to the mobile devices without computer. |
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To Owners of the EOS-1D Mark IV Digital SLR Camera
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| 2010-JAN-20 |
| As a result of further enhancement, Canon is working to release a firmware update for the EOS-1D Mark IV digital SLR camera. This firmware update further enhances the AF tracking performance and is scheduled to be available for download from the Web starting from late January. |
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