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Customer Service Hotline Operation Guide
 

Customer Service Hotline Operation Guide

Dial 3191 2333
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Cantonese English Putonghua
  Main Menu
Consumer Products and Digital School Query
  Products information
  Technical support
  Carry in repair service & warranty
  Digital School
  Requisition of warranty registration form via fax
Office Products Query
  Products information
  Repair service, toner/supplies ordering
    On-site service
    Carry in repair service
    Toner/supplies ordering
  Copier meter reporting, warranty, invoice
Address & Office Hours Query
  Customer care centre
    Tsim Sha Tsui 26 Nathan Road
  Showroom
  Office
Tips: Press * to repeat
  Press # to main menu
For assurance of our service quality, customers' telephone conversations with Canon Hongkong staff maybe recorded.
For toner/supplies ordering, customer can also call our direct line 3191-2323 during office hours:
Mon- Fri 8:30am to 5:30pm, Sat 8:30am-12:30pm
  Hotline Operation Hour
  Mon-Fri Sat
Office Product Information 8:30am-5:30pm N/A
Office Product On-site Repair Service 8:30am-5:30pm 8:30am-12:30pm
Office Product Carry In Repair Service 9:00am-5:00pm 9:00am-12:30pm
Toner/Supplies Ordering 8:30am-5:30pm 8:30am-12:30pm
Copier Meter Reporting, Warranty, Invoice 8:30am-5:30pm N/A
Consumer Product Information and technical support 9:00am-5:00pm 9:00am-12:30pm
Consumer Products Carry In Repair Service & Warranty 9:00am-7:00pm 9:00am-12:30pm
Digital School enquiry 9:00am-5:00pm 9:00am-12:30pm
Public Holiday and Sunday - Closed


 


 
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