Product Notice

To Canon Digital Camera and Digital Camcorder Customers
2009-OCT-22

Updated on: October 22, 2009

For the latest notice update on the below, please click here.

Posted on: October 25, 2006

To Canon Digital Camera and Digital Camcorder Customers

Thank you for using Canon products.

We made an announcement in October 2006 about our free repair services to address a problem with the CCD image sensor used in certain Canon digital cameras and digital camcorders. However, the service period for below affected products has now ended, kindly note that we will no longer provide such free repair services for the Affected Products below after March 31, 2010.

Accordingly, repair services for the Affected Products below that are received after April 1, 2010 will be handled in accordance with Canon's general repair standards and regulations.

Affected Products:

Digital camcorder ELURA 40 MC
  MV5i MC E (after April 30, 2010)
   
Digital cameras PowerShot A40
DIGITAL IXUS V2 / IXY DIGITAL 200a/ PowerShot S200
DIGITAL IXUS 330/ IXY DIGITAL 300a/ PowerShot S300

Canon Hongkong Co. Ltd.

Contact Information for Inquiries

For questions about this matter, please contact our customer service at the number below.
Customer Service Hotline: (+852) 3191 2333

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